Early Access

Manage Drop-Off Programs That Counties Actually Trust

From voucher registration to facility check-in to post-program reporting — one platform for the entire drop-off lifecycle. Purpose-built for HHW, e-waste, and recycling voucher programs.

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Your Programs Deserve Better Tools

You're already running drop-off programs that serve your community. The question is whether your current tools give you what you need — a resident experience that builds trust, scheduling that matches your staffing, and data that justifies continued funding. When programs are taxpayer-funded, the ability to show exactly who was served, what was collected, and how efficiently it ran isn't optional. It's how you protect and grow your programs.

From Registration to Reporting — One Platform

Walk through the complete drop-off program lifecycle. Every step is built-in, branded to your organization, and fully automated.

1

Resident Registers Online

  • Mobile-friendly registration page with your branding
  • Configurable forms — collect exactly what you need
  • Geofence validation ensures only eligible residents register
  • One registration per household — no double-bookings
2

Appointment & Voucher

  • Flexible hours and slot durations — match scheduling to your staffing
  • Digital pass emailed automatically
  • Residents can reschedule or cancel self-service
  • Lost voucher? One-click resend from program page
3

Check-In, Collection & Payment

  • Scan digital pass at the facility — no paper clipboards
  • Overages or non-covered items? Charge on-site via card terminal
  • No-show tracking with configurable policy rules
  • Material category tracking at point of collection
  • Digital signature capture — resident signs for materials on-device
4

Reporting & Compliance

  • Automated post-program reports (attendance, materials, diversion)
  • Signed material records with full audit trail for state agencies
  • Year-over-year comparisons for grant applications
  • Export to CSV or share dashboards with municipal partners

Not a Generic Ticketing Tool

Every feature is designed specifically for drop-off and voucher programs — not repurposed from event ticketing or appointment booking software.

Geofence Eligibility

Validate residency by zip code or boundary map. Only eligible residents can register — no manual verification needed.

Configurable Registration Limits

1 per household per year, 6 per year, rolling 90-day — whatever your program requires. Duplicate detection by address, email, or both.

Multi-Program & Multi-Location

Run multiple programs — each with its own locations, rules, hours, and registration limits. One operator dashboard across all of them.

Signature & Audit Trail

Residents sign for materials on-device at check-in. Every signature is timestamped and tied to the cart — ready for state agency audits and compliance reporting.

Flexible Hours & Staffing

Set operating hours by day, configure slot durations (15–60 min), and cap capacity per slot. Shape resident demand around your available staff — not the other way around.

On-Site Payments

Non-covered materials or overages? Residents pay at check-in via card terminal. Supports Stripe card terminals with automatic receipts.

Whether You Fund Programs or Run Them

The Drop-Off Manager serves both sides of the relationship — the counties and SMM programs that authorize programs and the operators who run them.

For Counties & SMM Programs
  • Set vendor technology standards with confidence
  • Real-time visibility into registration and capacity
  • Signed material records with resident signatures for state audits
  • Cost-per-household metrics for budget justification
  • Grant-ready diversion data and year-over-year tracking
For Processors & Facility Operators
  • Replace spreadsheets and phone-based registration
  • Set hours and slot caps to optimize staffing across locations
  • Self-service rescheduling means fewer phone calls
  • Manage multiple programs from one dashboard — each with its own rules
  • Professional, branded resident experience
  • Collect payment for non-covered items on-site — no separate POS
Live in Production

Already Powering County Programs

The Drop-Off Manager is live and managing HHW voucher programs in Western New York — handling resident registrations, facility appointments, digital pass check-in, and automated reporting across multiple counties and locations.

Running Your Own Collection Network?

If you manage permanent drop-off locations — not just municipal contracts — the same platform scales to your entire network. Standardize intake, digitize check-in, and get unified reporting across every site.

Learn More

See It In Action

15-minute walkthrough of the Drop-Off Manager. We'll show you how it works with your program's specific requirements.

Schedule a Demo

Or email us at [email protected]

Common questions about the Drop-Off Manager.

What types of programs does this support?

County HHW voucher programs, e-waste collection, paint take-back, tire recycling, and general material drop-off programs. Any program where residents register, book an appointment, and bring materials to a facility.

Does this cost the county or SMM program anything?

No. Circular.eco is a vendor/operator tool — the processor or facility operator pays for the platform. Counties and SMM programs benefit from better data, accountability, and resident experience at no cost. You set the technology standards; vendors meet them.

Can we customize the registration form?

Yes. The built-in form designer lets you configure exactly which fields to collect — standard contact info, material declarations, residency verification, and custom fields. Forms are mobile-friendly and branded to your organization.

Can we run multiple programs at once?

Yes. Each program has its own locations, operating hours, registration rules, capacity limits, and reporting. Operators manage everything from a single dashboard — whether it's one HHW program or five across different counties.

What happens when residents bring non-covered items?

Staff add overages or non-covered materials to a cart at check-in and charge residents on-site via Stripe card terminals. The resident signs for the materials on-device, creating a timestamped audit record. Pricing rules, receipts, and signature reports are all built in — no separate POS needed.

Is this ready to use today?

Yes. The Drop-Off Manager is in early access and already live in production. Schedule a demo to see how it works with your program's specific requirements.